An app that gave avid readers access to various services across the Central Otago and Queenstown Lakes Libraries network has been withdrawn without warning.

The app, which allowed people to do a range of things from their phone, including browse, renew and hold books, no longer functions.

Central Otago District Council group manager community experience David Scoones has apologised to the community for the issue, which is out of the council’s control.

“Sorry to say, but the library app we’ve been using has been withdrawn without notice by the third-party providers, an issue that affects us as well as libraries across the world who also use it.”

About 2000 people across Central Otago and Queenstown Lakes had downloaded the app.

"People found it very useful, particularly to reserve and renew items . . . and for keeping track of their children's checkouts.

"They are disappointed that it is no longer available, but understand that it was not within our control."

David said the developer has told the council the app may not be available for the foreseeable future.

“It’s not a situation that we have control over, however a solution is being worked on and we will update you as soon as we are able,” he said.

The library app, which no longer works, allowed users to do everything from downloading e-books to renewing physical books. PHOTO: The Central App

The app will remain on people’s phones until they remove it and while it may appear to work, the information is outdated.

“We recommend deleting the app and using the mobile optimised catalogue in your phone web browser by visiting CQ (kotui.org.nz).”

From the online catalogue, people can login using their library card number and password, which allows them to manage their account, just as they did from the app.

Most features are similar to the app, but anyone with questions can contact their local library.

“We will let you know when a new and improved app is available,” David said.

“We really do apologise for the inconvenience.”