The Central App

Finding Support

The Central App

Welcoming Communities

07 January 2025, 4:31 PM

Finding Support

Moving to a new place can be overwhelming, but you don’t have to figure everything out on your own.


Across Central Otago, there are community hubs where friendly locals can help you navigate essential services with a human touch.


Whether you need social support, legal advice, budgeting help, or just a friendly chat, these centres are here to assist.



Community Hubs

Alexandra Community House

📍 14/20 Centennial Avenue

📞 (03) 440 0740


Cromwell Community House

📍 5 Murray Terrace, Cromwell 9310

📞 (03) 445 1690


Roxburgh Service Centre & Community Hub

📍 120 Scotland Street, Roxburgh 9500

📞 (03) 446 8105

Māniatoto Ranfurly i-SITE Visitor Information

📍 3 Charlemont Street, Ranfurly

📞 +64 3 262 7999


Support Services

Alexandra Community Advice Network (ACAN)


A great place to start to access local knowledge and services and they give a welcome pack with local information.


📍 Services: Free support, advice, and information on:

  • Local services, clubs, and community groups
  • Employment issues, tenancy, and property
  • Immigration, passports, and IRD
  • Health, welfare, personal, and family matters
  • Transport

🕒 Hours: Monday – Friday, 9:00 AM – 3:00 PM

📞 Phone: (03) 448 7771

📩 Email: [email protected]

🌐 Website: Alexandra Community Advice Network

Additional Services:

  • Community Law: Free legal appointments – Mondays, 12:15 PM – 1:15 PM
  • Justice of the Peace Services: Fridays, 12:30 PM – 1:30 PM


If you'd like to explore the services, check out our Support Services.


Family Works Presbyterian Support Otago


📍 Services: Social services, financial mentoring, group programs for both children and adults, & more.

🌐 Website: Presbyterian Support Otago

📞 Phone: (03) 477 7116 | Freephone: 0508 396 678

📩 Referrals: [email protected]



Council Services

The Central Otago District Council (CODC) headquarters is in Alexandra, with smaller service centres in Roxburgh, Cromwell, and Ranfurly. Visit during work hours, and the Customer Services team will be happy to assist.


Opening Hours

  • Mon, Tues, Wed, Friday: 8.30am - 5pm
  • Thursday: 9.30am - 5pm

📍 1 Dunorling St, Alexandra 9320

📞+64 3 440 0056



Libraries in Central Otago

Find your local library.


Membership is FREE for permanent residents and ratepayers.


Not a member yet? Sign up today.



Human Rights & Support

  • Human Rights Commissionwww.hrc.co.nz
  • Shakti Women’s Refuge – Free crisis line: 0800 742 584 (0800 SHAKTI)


No matter what you need, support is always close by in Central Otago. Don’t hesitate to reach out!